NGN Standard Delivery/DHL

  • Construction of your unit starts 48 hours after purchase. Your order cannot be changed after that; All sales are final.
    • Standard Delivery is available Monday to Friday and takes 3-5 working days from the moment your order is shipped.It will take 2-3weeks for the wig to be made.We do not accept Express Service as all wigs must be carefully and neatly made to ensure quality
  • Deliveries are carried out Monday to Friday (excluding Saturday ,Sunday and Public Holidays).

    • Deliveries are tracked and you will receive a tracking number via email once your order has been dispatched.
    • A signature may be required on receipt.
    • If you are unavailable to take delivery of your parcel, the courier will leave a delivery message.


INTERNATIONAL DELIVERY/DHL

  • International Delivery is available Monday to Friday and takes 5-7 working days from the moment your order has been dispatched.
  • Construction of your unit starts 48 hours after purchase. Your orders cannot be changed after that; all sales are final.
  • It will take 2-3weeks for the wig to be made.We do not accept Express Service as all wigs must be carefully and neatly made to ensure quality
  • International Delivery costs $30 from 1 to 2kg
  • Deliveries are tracked and you will receive a tracking number via email once your order has been dispatched.
    • Our couriers deliver during normal business hours.A signature may be required upon receipt.
    • Any custom charges on orders placed must be paid for by the recipient.We’re not responsible for these charges and have no control over the costs, as customs policies and import duties vary from country to country.
    • If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.
    • Please note that orders will not be delivered on any public holiday dates in your country. On these occasions delivery should be expected to arrive the next working day.

 

UNDELIVERED ORDER

  • You will be able to follow your order with the tracking number that is provided via email once your goods have been dispatched. If the estimated delivery time has passed and you still have not received your order please email us at [email protected]

*We aim to meet the delivery time stated, however during busy periods, deliveries may take longer than usual. We cannot be held responsible for any lost or stolen parcels as a result of delivery instructions provided to the courier.

WELCOME TO OUR OFFICIAL WEBSITE.PLEASE, BE INFORMED ALL ORDERS TAKES 3WEEKS TO PROCESS,BEFORE THEY ARE SHIPPED.WE DONOT RUSH THE PROCESS,AS THESE ARE HAND MADE WIGS AND NEED QUALITY TIME TO CREATE,TO ENSURE YOU GET THE VERY BEST.YOUR TRACKING NUMBERS WILL BE UPDATED ONCE PROCESSING IS COMPLETE.